Planning Your Stay

Whether you’re planning a stay at Hacienda Sac Chich or exploring the Yucatán, here are answers to some of the questions we hear most often.

Planning a wedding, celebration, or other event? For questions about weddings, celebrations, vendors, catering, event logistics, and hosting guests, please visit our Event FAQs.

About the Hacienda

Is Hacienda Sac Chich open to the public?

Hacienda Sac Chich is a private property and is not open to the general public. Access is reserved for overnight guests and private events.

Is there staff on-site?

Yes. The property managers live on-site and are available to assist during your stay. Other members of our team are on the property during the day for housekeeping, maintenance, and other daily services. If meals are arranged, our cooks are also on-site to prepare them.

Is the hacienda private?

Yes. When you stay at Hacienda Sac Chich, you have private use of your accommodation and its designated outdoor spaces. The hacienda is a peaceful, secluded property where you can enjoy your stay at your own pace.

Planning Your Stay

What time is check-in and check-out?

Check-in is at 3:00 PM and check-out is at 11:00 AM.

Is there Wi-Fi?

Yes. Wi-Fi is available throughout the property, with Starlink service providing reliable high-speed internet.

Is there air conditioning?

Yes. All bedrooms are air-conditioned.

Can I drink the water?

Tap water at Hacienda Sac Chich is not suitable for drinking. Filtered drinking water is provided throughout the property.

Are the swimming pools fenced?

The pools are not fenced. Children should be supervised around all pools and water features at all times.

Can I bring my dog?

Yes. Well-behaved dogs are welcome at Hacienda Sac Chich. Please let us know in advance if you are traveling with a pet.

Is daily housekeeping included?

Yes. Daily housekeeping is included during your stay.

Can meals be arranged?

Yes. Meal service can be arranged during your stay, including breakfast, lunch, and dinner. Our cooks prepare meals on-site using fresh, local ingredients.

Getting Here and Around

Do we need to rent a car?

We recommend having a car if you would like to explore the Yucatán independently. Hacienda Sac Chich is located in the countryside, approximately 30 minutes from Mérida, and many of the region’s archaeological sites, cenotes, towns, and beaches are easiest to reach by car.

Private transportation can also be arranged for airport transfers, excursions, and other outings.

How far is Hacienda Sac Chich from Mérida?

The hacienda is approximately 35 minutes from Mérida Centro and 40 minutes from Mérida International Airport.

Can you arrange transportation?

Yes. Private transportation can be arranged for airport transfers, excursions, and other transportation needs during your stay.

Where can we rent a car?

There are several car rental companies available at Mérida International Airport and throughout Mérida.

The Yucatán

What is the weather like?

The Yucatán is warm year-round. Temperatures are generally highest from May through September, while the cooler months from October through March tend to have more comfortable daytime temperatures.

Rain can occur throughout the year, with the rainy season generally running from July through September. Even during the rainy season, showers are often brief and followed by sunshine.

What is there to do in the Yucatán?

There is a great deal to explore beyond Mérida, including cenotes, archaeological sites, colonial towns, nature reserves, haciendas, and the Gulf Coast.

Popular destinations and experiences include Uxmal, Izamal, the cenotes of the Yucatán, the beaches along the Gulf Coast, and the historic center of Mérida.

We are happy to help arrange tours, transportation, and other experiences during your stay.

Safety

Is the Yucatán safe?

Yes. The Yucatán is one of the safest regions of Mexico, and Mérida is consistently recognized as one of the safest cities in the Americas. The city and surrounding region are known for their peaceful atmosphere, welcoming communities, and relaxed pace of life.

Guests can feel completely comfortable exploring Mérida, visiting nearby towns and villages, dining out, renting a car, and discovering the many archaeological sites, cenotes, beaches, and other attractions throughout the Yucatán.

Is it safe to drive in Mexico?

Driving in the Yucatán is generally straightforward, particularly on the main highways connecting Mérida with surrounding towns and destinations.

Is Hacienda Sac Chich safe?

Yes. Hacienda Sac Chich is located in a small, peaceful Yucatecan community where many families have lived for generations. The hacienda is surrounded by a close-knit local community and is a quiet part of the countryside.

The property itself is private and enclosed, with the property managers living on-site. Our team is familiar with the surrounding community, and guests can feel comfortable and at ease during their stay.

Still have questions?

If you have a question that isn’t answered here, please don’t hesitate to contact us. We’re happy to help with anything you need while planning your stay at Hacienda Sac Chich.